Privacy policy

Privacy Policy

Last Updated: October 3, 2026

At SALUPP, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through salupp.in.

By using our website or purchasing our products, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with SALUPP, we may collect certain information.

Personal Information

Depending on how you interact with us, this may include:

  • Full name

  • Mobile/phone number

  • Email address

  • Billing address

  • Shipping/delivery address

  • Order details

  • Payment-related information

  • Information you provide when contacting customer support

Automatically Collected Information

When you browse our website, certain technical information may be collected automatically, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referring website

  • General website usage information

This information helps us improve website functionality, security, and customer experience.

2. How We Use Your Information

We may use the information we collect to:

  • Process and deliver your orders

  • Confirm and communicate order details

  • Process payments

  • Provide customer support

  • Handle returns, refunds, and exchanges

  • Respond to questions and requests

  • Improve our products and website

  • Detect and prevent fraudulent or unauthorized activity

  • Maintain website security

  • Send important order and service-related communications

  • Send promotional communications where permitted and where you have provided appropriate consent

3. Payment Information

Payments may be processed through third-party payment providers.

SALUPP generally does not need to store your complete debit-card, credit-card, UPI, or banking credentials on our own servers.

Payment information may be handled directly by the relevant payment gateway according to its own privacy and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember preferences

  • Keep items in your shopping cart

  • Understand website traffic

  • Improve website performance

  • Provide relevant website functionality

  • Understand how visitors use our website

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

5. Sharing of Information

We do not sell your personal information as a business practice.

We may share necessary information with trusted third parties when required to operate our business, including:

  • Payment service providers

  • Shipping and delivery partners

  • Website hosting and technology providers

  • Customer-support or communication services

  • Analytics and security service providers

  • Government authorities or law-enforcement agencies where legally required

Only information reasonably necessary for the relevant service or legal requirement should be shared.

6. Shipping and Delivery

To deliver your order, we may provide necessary information such as your name, phone number, and delivery address to our shipping or logistics partners.

This information is used for order fulfillment and delivery purposes.

7. Marketing Communications

If you choose to receive promotional communications from us, we may contact you about:

  • New products

  • Offers and discounts

  • Sales

  • Promotions

  • Store updates

You may request to stop receiving promotional communications at any time by contacting us.

Transactional messages relating to your order, payment, delivery, or customer-service requests may still be sent when necessary.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

  • Completing transactions

  • Providing customer support

  • Maintaining business and transaction records

  • Resolving disputes

  • Preventing fraud

  • Complying with applicable legal and regulatory requirements

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

10. Third-Party Links

Our website or communications may contain links to third-party websites, services, or social-media platforms.

SALUPP is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of those websites before providing them with personal information.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

12. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, which may include requesting:

  • Access to personal information we hold about you

  • Correction of inaccurate information

  • Deletion of information where legally applicable

  • Information about how your data is being used

  • Withdrawal of consent where applicable

To make a privacy-related request, please contact us using the details below.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

We encourage you to review this page periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

SALUPP Online Store

Website: salupp.in
Email: contactsalupponlinestore@gmail.com
WhatsApp: +91 73568 24213
Instagram: @official_salupp__store

We will make reasonable efforts to respond to privacy-related requests within an appropriate timeframe.