Terms of service

Terms of Service

Last Updated: October 3, 2026

Welcome to SALUPP. These Terms of Service govern your use of salupp.in and your purchase of products from SALUPP.

By accessing our website, browsing our products, placing an order, or using our services, you agree to these Terms of Service. Please read them carefully before using our website.

1. About SALUPP

SALUPP operates an online store through salupp.in, offering products for purchase by customers.

For questions regarding our products, orders, returns, or services, you can contact us using the details provided at the end of these Terms.

2. Eligibility

By using this website or placing an order, you confirm that:

  • You are legally capable of entering into a binding agreement under applicable law.

  • The information you provide to us is accurate and complete.

  • You will use the website only for lawful purposes.

  • You will not use the website in a way that may damage, disrupt, or interfere with our services.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, specifications, and other information displayed on our website are accurate.

However:

  • Actual colors may vary depending on your device or screen settings.

  • Minor differences in appearance may occur.

  • Product availability may change without notice.

  • We reserve the right to correct errors or inaccuracies in product information.

We do not guarantee that every product description, image, specification, or other website content will always be completely accurate, current, or error-free.

4. Prices

All product prices displayed on our website are subject to change without prior notice.

We reserve the right to modify prices, offers, discounts, or promotions at any time.

The applicable price for an order will generally be the price displayed at the time the order is placed, subject to correction of obvious pricing errors.

Any applicable delivery charges, taxes, or other charges will be displayed during the applicable stage of checkout where required.

5. Orders

When you place an order through our website, you are making a request to purchase the selected products.

After receiving your order, we may send an order confirmation or acknowledgment. An order may be subject to verification and acceptance by SALUPP.

We reserve the right to cancel or refuse an order in circumstances including:

  • Product unavailability

  • Incorrect product or pricing information

  • Suspected fraudulent activity

  • Incorrect customer information

  • Delivery limitations

  • Technical errors

  • Other legitimate business or legal reasons

If we cancel an order after payment has been received, the applicable amount will be refunded through an appropriate payment method.

6. Customer Information

You are responsible for providing accurate information when placing an order.

This includes:

  • Full name

  • Phone number

  • Email address

  • Shipping address

  • Billing information, where applicable

SALUPP will not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete information provided by the customer.

7. Payment

Payments may be processed through third-party payment providers.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

We reserve the right to use reasonable verification procedures to protect against unauthorized or fraudulent transactions.

8. Shipping and Delivery

Orders will be shipped to the address provided during checkout.

Estimated delivery times may vary depending on:

  • Delivery location

  • Courier availability

  • Weather conditions

  • Public holidays

  • Operational delays

  • Other circumstances outside our reasonable control

Delivery estimates are not guaranteed unless specifically stated otherwise.

Once an order has been handed over to the applicable delivery partner, delivery may also be subject to the courier's terms and procedures.

9. Cancellation, Returns, Exchanges and Refunds

Order cancellations, returns, exchanges, and refunds are governed by our Return & Refund Policy.

Customers should review that policy before placing an order.

We may require the customer to provide order details, photographs, videos, or other information when evaluating a return, replacement, exchange, or damaged-product claim.

10. Promotions and Discounts

From time to time, SALUPP may offer promotional discounts, coupons, or special offers.

Promotions may be subject to additional terms, including:

  • Expiration dates

  • Minimum purchase requirements

  • Product restrictions

  • One-time-use limitations

  • Non-combinability with other offers

We reserve the right to modify or discontinue promotions where permitted by applicable law.

11. Intellectual Property

All content available on salupp.in, including but not limited to:

  • Brand name and logos

  • Product photographs

  • Graphics

  • Text

  • Designs

  • Website layout

  • Product descriptions

  • Videos

  • Other original content

may be owned by or licensed to SALUPP and may be protected by applicable intellectual-property laws.

You may not reproduce, copy, distribute, modify, publish, sell, or commercially exploit our content without prior written permission, except where permitted by applicable law.

12. Prohibited Use

You agree not to use our website to:

  • Violate any applicable law or regulation.

  • Commit fraud or facilitate fraudulent transactions.

  • Attempt to gain unauthorized access to our systems.

  • Introduce viruses, malware, or other harmful code.

  • Interfere with website security or functionality.

  • Scrape or copy website content for unauthorized commercial purposes.

  • Impersonate another person or entity.

  • Provide false or misleading information.

  • Abuse promotional offers or discounts.

  • Engage in activities that may harm SALUPP, its customers, or its service providers.

13. User Reviews and Content

If you submit reviews, photographs, comments, feedback, or other content to SALUPP, you agree that the content:

  • Does not violate applicable law.

  • Does not infringe another person's intellectual-property or privacy rights.

  • Is not fraudulent, abusive, threatening, defamatory, or misleading.

  • Does not contain malicious software or harmful material.

By submitting content, you grant SALUPP permission to use, reproduce, display, and publish that content for legitimate business and promotional purposes, subject to applicable law.

14. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services, advertising services, or other technology providers.

These third parties may have their own terms and privacy policies.

SALUPP is not responsible for the independent policies or practices of third-party services.

15. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable because of:

  • Maintenance

  • Technical issues

  • Server problems

  • Security incidents

  • Internet or network failures

  • Circumstances outside our reasonable control

16. Limitation of Liability

To the extent permitted by applicable law, SALUPP will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable law.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold SALUPP and its relevant personnel harmless from claims, losses, liabilities, damages, and expenses arising from:

  • Your violation of these Terms.

  • Your unlawful use of the website.

  • Your infringement of another person's rights.

  • Information or content you submit unlawfully.

18. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

19. Changes to These Terms

SALUPP may update these Terms of Service from time to time.

When changes are made, the updated version will be published on this page with a revised Last Updated date.

Your continued use of the website after changes are published may constitute acceptance of the updated Terms, to the extent permitted by applicable law.

20. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the courts having appropriate jurisdiction, subject to applicable consumer-protection and other mandatory laws.

21. Contact Us

For questions regarding these Terms of Service, please contact:

SALUPP Online Store

Website: salupp.in
Email: contactsalupponlinestore@gmail.com
WhatsApp: +91 73568 24213
Instagram: @official_salupp__store